We know that service standards are a useful way to achieve a consistent high standard with the delivery of any service. To help achieve this for optometry practices, the website linked below has a download for a list of ‘Basics’ to work towards. The author prepared these standards after seeing the training in a world-leading 5 star hotel.
TIP: Give a copy to each staff member in the practice and discuss the ‘Basics’ at staff meetings. You could also enlarge another copy on a photocopier to A3 size. Then display the A3 version on the wall of your staff room so that everyone is reminded. In other words, adopt the ‘Basics’ and make them important.
Click here to go to the page: Then scroll to >Staff Training
Click here to view the download.
It can be very useful to be able to print a Snellen Visual Acuity chart on a standard colour printer. They can be used for home visits for eye tests, school vision screenings, or by GP doctors for use in their rooms.
This website of optometry resources includes downloads for two versions – one on A4 paper for use at 3 metres (10ft – ideal for a local doctor’s consulting room) and a standard 6 metre (20ft) version to be printed on A3 paper.
TIP: Print copies of the 3M version on A4 paper with a colour printer. Then laminate these, or get them laminated at a colour copy centre. Use the finished charts as a handout when you introduce yourself to local doctors (GP’s).
Click here to go to the page: Then scroll to >Clinical Aids
Click here to view the A4 download for use at 3M(10ft).